Refund Policy

Hairsass Refund Policy

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.

Eligibility for Returns: To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Due to hygiene reasons, hair accessories that show signs of wear or are returned without original packaging cannot be accepted.

Damages and issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item.

Returns Process: To start a return, you can contact us at Support@hairsass.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.